At genuinetopexcept, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our conversational language practice services.
We collect information that you provide directly to us when you:
Contact us through our website forms, including your name, email address, and message content.
Use our conversational language practice services, including session recordings, progress data, and learning preferences.
Create an account or purchase our services, including payment information and billing details.
Visit our website, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.
We use the information we collect to:
Provide and improve our conversational language practice services.
Communicate with you about your sessions, respond to inquiries, and send service-related updates.
Personalize your learning experience and tailor our services to your needs.
Analyze usage patterns and improve our website and services.
Comply with legal obligations and protect our rights.
We do not sell your personal information. We may share your information only in the following circumstances:
With trusted service providers who assist us in operating our business, subject to confidentiality agreements.
When required by law or to protect our rights and safety.
In connection with a business transfer, merger, or acquisition.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
You have the right to:
Access and receive a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal requirements.
Object to processing of your personal information in certain circumstances.
Withdraw consent for data processing where consent is the legal basis.
Request transfer of your personal data to another service provider.
Opt-out of the sale of personal information (we do not sell personal information).
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information we collect, use, disclose, and sell.
Right to request deletion of your personal information.
Right to opt-out of the sale of personal information (we do not sell personal information).
Right to non-discrimination for exercising your CCPA rights.
To exercise your California privacy rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 45 days.
We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist us in operating our business, but these providers are contractually prohibited from using your information for their own purposes.
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For more information, please see our Cookies Policy.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13 years of age in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
We comply with FTC guidelines regarding truth in advertising and consumer protection. We do not make false or misleading claims about our services. All testimonials and reviews are from actual customers and reflect their genuine experiences. Individual results may vary.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: relations@genuinetopexcept.world
Phone: +1 (240) 673-2933
Address: 3 Bethesda Metro Center Suite 700, Bethesda, MD 20814, United States